
Ameriprise Taps LinkedIn Connections To Make Advisor Referrals
Six months ago, I wrote a post about companies that are sharing their business data via APIs, and the insights that result when others work with those APIs. In the last few weeks, Ameriprise Financial has unveiled a reverse of that—their financial advisor search engine now uses the LinkedIn API to enable prospective clients to tap their social networks as a means of surfacing an Ameriprise financial advisor.
Ah, here’s where this social data stuff gets interesting.
How do investors typically look for financial advisors? Offline, they ask their family and friends for referrals. Online, they have probably used search engines or advisor-finder services. By introducing a search via LinkedIn, Ameriprise is acknowledging what lots of consumer research is pointing to—the increasing influence of and trust in social networks and recommendations. This may be a next-gen way of vetting an advisor.