Surely We Can Do Better Than E-Delivery

Digital is always better. That’s been my worldview for years now and digital never disappoints. Well, almost never. One use case that really hasn’t proven itself yet is the electronic delivery of documents or e-delivery.

By all rights, e-delivery should be a win-win. The cost-efficiency benefit to the investment company is clear, and investment company marketers have long tried to persuade shareholders of the benefits to them. E-delivery (whose very name suggests how long this movement has been underway) offers certain, fast and secure delivery, it’s convenient and it's good for the environment. But no matter the size of the sweepstakes we run to coax shareholders into turning off the paper, they aren’t budging.

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