Friday, August 14, 2009 News For All Of Us: The Principal Shares Gadget, Text Messaging Adoption Data
The Principal Financial Group distributed a press release this week that was good and then better, from our perspective.
Good that the company announced that it was now making certain retirement plan account information available via iGoogle gadgets and text messaging. Few companies herald enhancements to their communications capabilities. We see that when those new capabilities are being sunsetted for lack of adoption, and the marketers responsible for pulling the plug confess, “Of course, we never really marketed it….”
Even better was the usage data that The Principal included in its announcement. Rarely if ever do we see that. Thank you. Now digital groups of other investment companies have some numbers to refer to in their planning and benchmarking.
Jaime Naig, media relations, told us that the initiatives were planned for “frequent visitors,” defined as those who log into the participant Web site more than three times in 10 days from 8 a.m. to 4.
The iGoogle gadget enables participants to view key account information directly from iGoogle without accessing www.principal.com. Here's a screenshot of a sample of the gadget as offered on Google; you'd have to be logged into an account to see an actual.










